Request for Information

General Notice

Law Enforcement and Regulatory Enquiries

iTransfr provides infrastructure that allows businesses to facilitate payments across stablecoin and fiat rails. In some cases, clients may assign payment accounts or references to their own customers.

iTransfr maintains a direct business relationship only with its clients, not with end customers of those clients.

This means iTransfr can only provide information related to its direct client accounts.

Requests related to downstream users of our clients must be directed to the client entity itself.

What We Can Provide

Upon receipt of a valid request, iTransfr may provide:

• Information about direct clients of iTransfr, including KYB/KYC data collected during onboarding.
• Transaction records between iTransfr and its direct clients.
• Compliance information as required under applicable AML, KYC, and financial regulations.

What We Cannot Provide

iTransfr cannot provide:

• Information about end-users or customers of our clients.
• Account details, payment references, or personal data belonging to third parties with whom iTransfr has no contractual relationship.
• Responses to informal, speculative, or non-specific requests. All enquiries must be legally valid, properly documented, and sufficiently detailed to be processed.

Submission Process

All requests must:

1. 1.Be made in writing.
2. 2.Clearly state the legal basis for the request.
3. 3.Include sufficient detail to allow us to identify the information sought.

Requests may be submitted to:

Response Times

iTransfr will review and respond to all valid requests in accordance with applicable legal and regulatory obligations. Response timelines may vary depending on the nature and jurisdiction of the request.